Implementation of digitalization of incoming letters to the SIPEDE web at the Tangerang District attorney's office
DOI:
https://doi.org/10.63494/jites.v4i2.268Keywords:
digitalization, correspondence, SIPEDE, document information system, electronic administrationAbstract
Digitalization in the management of incoming mail through the Document Management Information System (SIPEDE) is a significant innovation aimed at increasing efficiency, transparency and accuracy in the administration of correspondence in various agencies. With advances in information technology, the need for a digital-based administration system is increasingly urgent to replace manual methods which often face problems in recording, storing and managing incoming mail. This research focuses on analyzing the implementation of digitalization of incoming mail integrated with the SIPEDE web, covering aspects such as mail classification, document processing, and electronic distribution of information. Using the SIPEDE website also makes it easier to monitor follow-up on incoming letters, because the status and progress of letters can be accessed in real-time by the relevant parties. In addition, digitizing incoming mail helps improve administrative systems, reduces the possibility of document loss or damage, and increases the efficiency of workflows that were previously slow and prone to human error. Overall, the application of digitalization in managing incoming mail via the SIPEDE website can increase the effectiveness of organizational administration, speed up and increase the accuracy of services, and support the principles of more transparent and accountable governance.